Frequently Asked Questions
Everything you need to know about shopping with Outdated.
How long does shipping take?
Standard orders typically process within 2-3 business days. Domestic shipping usually arrives within 5-7 business days, while international shipping may take 10-14 business days depending on your location.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please note that sale items and intimate apparel are final sale.
How do I track my order?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your delivery progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Buy Now Pay Later options like Klarna and Afterpay.
Are your products ethically sourced?
At Outdated, we prioritize sustainability. 80% of our collection is made from organic or recycled materials, and we only partner with factories that guarantee fair wages and safe working conditions.
Can I change or cancel my order?
Orders can be modified or cancelled within 60 minutes of placement. After this window, the order is sent to our fulfillment center and can no longer be edited.